USER NAME AND PASSWORD ISSUES:

Expired License:
Select either New License or Renewal and follow the prompts.
Licenses expired for more than 30 days cannot be renewed!

Problem entering your User Name and Password:
Forward the original License email we sent you to our support department.  We will check your User Name and Password for validity and email you further instructions.

24 HOUR FORUM SUPPORT:  NOD32 Support Forum

The NOD32 Support Forum (hosted by Wilders Security) is monitored by ESET staff and highly skilled volunteers all year round.

EMAIL SUPPORT
Please refer to the USER NAME AND PASSWORD ISSUES section before emailing support!

When emailing support, briefly describe your issue and provide the following:

• First Name
• Last Name
• NOD32 User Name - this begins with AV-

Your User Name can be found in the NOD32 Control Center>Update>Setup and in the License we emailed you when you purchased or renewed NOD32.

PHONE SUPPORT:  07 5597 4449
Please refer to the USER NAME AND PASSWORD ISSUES section before emailing support!

Licensed NOD32 users can call for phone support between 9:00am and 4:00pm Queensland time, Monday to Friday (public holidays excepted).